FREIGHT FORWARDING AND CUSTOMS CLEARANCE
With long established expertise in freight forwarding since 1980, Al-Futtaim Logistics is ideally placed to ensure seamless door to door delivery anywhere in the world via a combination of its air, sea and global road transportation solutions.
Al-Futtaim Logistics’ air freight offices at Dubai Cargo Village along with operations conducted from all air hubs in the UAE offer customers the advantage of a convenient point of contact at the heart of their freight related business operations.
Al-Futtaim Logistics assures the most effective air freight solution in terms of competitive pricing, fast and reliable transit times, and cost saving opportunities incorporating consolidations and sea or air cargo.
Al-Futtaim Logistics’ air freight expertise extends to the provision of chartered flights, consolidations, out of gauge cargo, door to door, hazardous cargo, exhibition shipments and transport insurance.
A specialised brokerage team with extensive industry knowledge ensures swift customs clearance, completing the administration formalities using highly efficient advanced electronic operating systems.
Al-Futtaim Logistics offers a full portfolio of reliable, high quality sea freight services for companies of all sizes, including general forwarding, contract management, project forwarding, and break bulk management.
To maximize operational efficiencies for customers, its comprehensive offering includes additional services such as local chamber of commerce and local consular attestation activities.
The full range of ocean freight services includes full container loads (FCL), less than container loads (LCL) and non-containerised loads for oversized shipments. All ocean routing is directed through our experienced network of core and preferred carriers, affording the multiple advantages of the smoothest possible delivery efficiency using optimal connections, market competitive rates and protection of capacity during peak times, all of which are appreciated by our long standing customers.
In Dubai, online processing of customs declarations and port handling charges, directly via the web portal of Dubai Trade, ensures seamless and fast customs clearance processing.
Internet based shipment tracking capabilities and real time information provide full visibility of the transportation process as well as transaction details.
GOODS TRANSPORTATION AND DISTRIBUTION
Al-Futtaim Logistics is a leading road transport service provider in the Gulf region, operating a wide-ranging fleet of state-of-the-art vehicles from its Jebel Ali base, which provides seamless connections with both sea freight routing through Jebel Ali port, and with the nearby Al Maktoum International Airport and Dubai Cargo Village for air freight connections.
Comprehensive road transportation services offered by Al-Futtaim Logistics from the UAE include:
Al-Futtaim Logistics transports the full range of container types throughout the UAE.
A fleet of delivery trucks plays a crucial role in just-in-time deliveries as part of total supply chain solutions for customers using Al-Futtaim Logistics’ distribution centres, making regular or ad-hoc deliveries to retail outlets and customer premises throughout the UAE. Intercity or point-to-point deliveries are routed as necessary through Al-Futtaim Logistics’ central trans-shipment hub in Dubai.
SPECIALISED ROAD TRANSPORT VEHICLES
As a trusted partner to its customers’ businesses, Al-Futtaim Logistics understands the importance of the safe handling and timely delivery of shipments, providing optimum flexibility in terms of speed, routing and types of loads carried. With the full capability to meet every customer’s business-specific requirements, Al-Futtaim Logistics operates car carriers, refrigerated trucks, side loaders for grounding containers, low beds and curtain-side trailers.
As part of our continuous improvement plan to deliver secure and cost efficient solutions, specialist IT systems are used to manage the majority of the large road transport fleet, plus all vehicles are fitted with a vehicle tracking system for the monitoring of vehicle and driver efficiency and performance.
Al- Futtaim Logistics provides corporate transportation services to many business sectors throughout the UAE including hotels, airlines, retail and service companies and offices, at the desired frequency, whether on a daily, weekly or monthly basis. Al-Futtaim Logistics’ dedicated Corporate Transportation division operates out of a centrally located base in the UAE with its head office at Jebel Ali, from which round the clock service coverage is provided every day of the week.
Attention to every detail is paramount in designing customised corporate transportation solutions for our customers.
Fully trained in defensive driving and with monthly refresher training as a part of our meticulous safety procedures, Al-Futtaim Logistics’ drivers are selected for their friendly professionalism and courteous attitude, and are well presented in corporate attire.
Passenger safety is our primary concern, and all vehicles are fitted with vehicle tracking systems to enhance driver safety performance at all times. A fleet of buses with a choice of seat capacities are kept in prime condition through regular service and maintenance contracts with manufacturer approved workshops, whilst regularly cleaned pristine interiors ensure that every journey is a pleasant one.
Al-Futtaim Logistics takes pride in its record breaking on-time performance and works closely with customers to continuously improve service standards based on their feedback. Therefore customers are assured of consistently enjoying safe and reliably efficient service, and an affordable staff transportation solution.
WAREHOUSING AND CONTRACT LOGISTICS
Ever attentive to customer needs and current economic forces, Al-Futtaim Logistics provides innovative integrated solutions designed to help drive value via a comprehensive range of warehousing and distribution solutions which combine advanced technologies and value added services.
Al-Futtaim Logistics’ team of experienced professionals consults with each customer to agree the best dedicated or shared warehousing solution, which is customised according to the scale of the individual business requirement, location and operational model.
Al-Futtaim Logistics’ extensive warehousing and redistribution capacity currently caters for over a quarter of a million line items in multiple locations. Catering to sectors as diverse as automotive spare parts, retail, fashion range, watches, consumer electronics, hardware and DIY, communications equipment, machinery, home furnishings and humanitarian aid, the company’s complex operational capabilities encompass the handling of bulk items as large as sofas, to piece-picking minute hardware commodities!
With facilities comprising over 200,000 sq. m of ambient and temperature controlled storage, Al-Futtaim Logistics caters to the requirements of large and small businesses alike. The latest technology of web-enabled inventory visibility provides reassurance for customers, and also features end-to-end scanning functionality and best practice operational processes for products stored, including for standard pallet, shelved, bins, hanging garment and bulk commodities.
VALUE ADDED SERVICES
Al-Futtaim Logistics provides customers with a complete one stop, cost effective logistics proposition through a comprehensive range of value added services, which includes repackaging, barcoding, product labelling, tagging and promotional packaging for retail sales periods. Home delivery and assembly services are recent developments to provide integrated customer solutions.
Al-Futtaim Logistics, the leading automotive logistics service provider in the UAE, offers a comprehensive range of high quality services for leading automotive distributors.
FORWARDING AND CUSTOMS CLEARANCE
Strategically located adjacent port facility, our full range of freight services and specialised brokerage team with extensive industry knowledge ensures swift clearance using highly efficient and advanced electronic interfaces.
Al-Futtaim Logistics understands its customers’ priorities, and can help them to minimise stock at their retail outlets and reduce overall delivery lead times. Al-Futtaim Logistics can offer covered and open vehicle storage facilities at different major locations in the UAE, whereby we operate combined storage capacity of over 30,000 vehicles.
In addition, we can offer on-site inspection facilities for vehicles as well as dedicated covered storage within Jebel Ali Free Zone for high value vehicles.
ACCESSORY FITTING AND PRE-DELIVERY INSPECTION
Our workshops are fully equipped to handle pre-delivery of new vehicles, from a standard clean-up and quality check to a full, multi-point inspection.
Accessory fitment is also available to both tailor the look and functionality of customers’ vehicles.
Our automotive specialty includes inbound and outbound distribution of automotive spare parts such as tires, batteries and accessories.
Using a state-of-the-art fleet of dedicated car carriers, Al-Futtaim Logistics transports a wide variety of vehicles to many different locations throughout the UAE and GCC. Every year, the company moves tens of thousands of vehicles, from saloon cars and 4WD vehicles, to trucks, buses, and construction equipment.
Covered transport is also available to ensure that prestige and high value performance vehicles arrive in pristine condition.
We also undertake transportation of vehicles and equipment by sea or air, for seamless delivery worldwide to any destination.
Al-Futtaim Logistics’ technology incorporates full electronic tracking capabilities to enable the close monitoring and tracking of vehicles until they are delivered to the customers.
HUMANITARIAN AND MILITARY LOGISTICS
Al-Futtaim Logistics knows through experience that change is rarely predictable, as even the smallest changes in technology, demographics, regulations, economics, or myriad factors can present logistical challenges in any part of the world, at any moment. Equally, natural disasters and geopolitical unrest can quickly transform social or political stability, requiring a rapid response to deliver critical lifesaving supplies, or to restore and maintain order.
With many years’ experience of managing sizeable supply chains across the region, Al-Futtaim Logistics has developed the requisite competencies to effectively contribute in serving those involved in bringing essential aid, in scenarios which require vital humanitarian or military intervention.
In its capacity as a full spectrum logistics organization with humanitarian support capability, Al-Futtaim Logistics acts in partnership with non-governmental organisations (NGO) and United Nations (UN) entities, utilising its expertise in the arena of peacetime natural disasters and during times of conflict, which includes world-wide network coverage through strong partners in the Americas, Europe, Middle East and North Africa, and Asia Pacific.
For over a decade, Al-Futtaim Logistics has partnered with renowned international and local humanitarian organisations to provide assistance for the deployment of critical relief materials to disaster stricken areas. It has played key roles in tsunami, earthquake and flood relief operations across the globe, and most recently assisted in the deployment of vehicles and humanitarian relief items within countries affected by political unrest. Al-Futtaim Logistics supports the requirements of humanitarian organisations for their fleet base management, along with customs brokerage and freight services allowing for the distribution and delivery of essential life sustaining items for people in the affected areas.
Al-Futtaim Logistics has also established inventory management systems for several NGOs at a strategically located warehouse in Dubai, enabling easier deployment and on-time requirements on the ground.
Al-Futtaim Logistics is involved in managing the supply chain of sub-contractors to the prime contractors to NATO forces in conflict zones and provides a seamless supply route from origin to the NATO bases via a combination of ocean, air and land transport. Due to the operational scale and urgency, most of these movements necessitate the chartering of ships and aircraft to move time bound critical supplies to the forward operating bases.
Beyond this, Al-Futtaim Logistics also provides purchase order and supplier management to customers, using advanced existing IT systems and warehousing capabilities to provide order consolidation and to schedule timely deliveries from suppliers. This ensures that stakeholders benefit from a single point of contact and derive cost benefits through the ability to consolidate various orders sourced all over the UAE. As such, Al-Futtaim Logistics has established its reputation as a key enabler in the supply chain for mission critical deliveries in conflict regions.
Al Futtaim Logistics provides customised industrial solutions to meet the unique business requirements of our customers.
Through our expertise handling unique outsize cargo, our capabilities extends to providing industrial logistics solutions from lashing and choking in the container, to the highly specialized like shock absorbers catering to industries such as oil and gas, petrochemicals, engineering and construction, power and energy, industrial plants, etc.
We can provide complete and integrated supply chain services to every project in order to become preferred partner of choice in today's ever-changing marketplace by consistently meeting and exceeding your expectations.
Whatever your transportation and delivery requirements – whether it is flat rolled carbon steel products, specialty steel tubing, wide flange beams, steel alloy plates, to generators, turbines, construction supplies and equipment to wooden pallets, Al Futtaim Logistics has the resources, technology and the expertise to rise to the challenge and provide end to end industrial logistics solutions that meet your needs.
RELOCATIONS AND INTERNATIONAL MOVING
Al Futtaim Logistics commitment to customer care along with our personalised service is driven by the understanding that each and every relocation in, itself is unique. Providing world class supply chain solutions since the 1980s, our advancement into the relocation industry has perfectly complemented our expertise in freight forwarding and other customer focused services.
We provide complete solutions from origin to destination for:
• Local and international relocation
• Pet relocation
• Vehicle transportation
• Storage and warehousing
• Comprehensive insurance
• Office movement
Our team of highly experienced and helpful professionals recognises that your personal effects are treasured belongings and warrants only the highest level of care, whether relocating locally or internationally, we listen to your needs and priorities to offer you the most suitable relocation solution, ensuring total peace of mind throughout the entire process.
At Al-Futtaim Logistics we specialise in large and complex office relocations. Highly trained teams work to expertly relocate your office equipment and commercial archives with minimal disruption to business operations. We work as your partner to understand the unique nature of your business requirements.
Our corporate programme is designed to work with businesses to offer value added relocation services, assisting transferees and their families to make the transition from one country to the next as easy as possible, freeing up time for the important matter of settling in.
Our full range of additional relocation services within UAE can be tailored to suit each individual:
• Look-see visits are designed to enable individuals and families to make an informed decision whether to accept a proposed assignment.
• An orientation service is designed to provide sufficient information on the local area to enable you to settle in as quickly as possible.
• Home search service to assist with finding a suitable home according to your needs and within your company’s relocations policy.
• School search service, as we recognise that securing a position in a good school is one of the most important factors on the relocation process for families relocating with children.
PROJECT CARGO, HEAVY LIFT AND BREAK-BULK
In handling project cargo, Al-Futtaim Logistics assures customers of its absolute attention to every detail throughout the process and its utmost care to ensure safe delivery throughout the turnkey management of Project Cargo, Break Bulk and Heavy Lifts.
Project freight forwarding, caters to the needs of industries relating to oil and gas, petrochemicals, engineering and construction, power and energy, industrial plants and other customers who require complex infrastructure projects.
For any heavy-lift, over-dimensional or critical items needed, our specialist resources undertake all necessary feasibility and engineering studies from design to implementation of the solutions using varied transportation modes and partner resources from our global network of companies.
Al Futtaim Logistics can arrange air, sea and heavy haul charter cargo to remote regions in emerging markets around the globe.
When undertaking projects, we offer flexibility, reliability, safety, security, and visibility in the total supply chain solution:
FLEXIBLE RESOURCES FOR SIMPLIFIED PROCESSES
We offer a seamless and flexible portfolio of support services from the initial planning and budgetary phase to final delivery and facility start up.
RELIABLE PROJECT MANAGEMENT
Every project undergoes a thorough planning process, including:
• Route surveys to ensure that the best cost, performance and safety related concepts are proposed, implemented and realised
• Full risk assessment
• Design and presentation of a complete operational chart
• Method statements outlining intended operations
• Monitoring to ensure operational excellence during project execution
• Periodic management review of all operations throughout the project’s lifespan
• End of project review
With a perfect combination of freight forwarding and abnormal load engineering experience, Al-Futtaim Logistics’ project team add value by offering detailed engineering plans.
SUPPLY CHAIN MANAGEMENT
Al-Futtaim Logistics maintains international supply chain contracts which involve sourcing, procurement and complete logistics management. Our internet-based Track and Trace module provides complete transparency for customers throughout the entire transportation supply chain.
Our cross-functional approach allows us to integrate operations into a single-source service dedicated to a specific industry or plant supply location.
Additional service options include:
• Supply chain planning
• Sourcing and procurement
• Expediting and reporting
• Inventory control
• Documentation services
• Warehousing and marshalling
• Air, sea and land transportation
• Purchase order upload and database
• Internet-based track and trace
• Supply chain event management
SAFETY AND COMPLIANCE FIRST
With industry leading Health and Safety and Environmental (HSE) Management processes in place, every project has a robust HSE plan. Rest assured that when you entrust your project to us, we will address all safety precautions and concerns. Be confident that our priority remains the health and safety of people and the protection of assets and the environment.
Our detailed policies are established in accordance with ISO 9001:2008 quality accreditation criteria, following the main elements of OHSAS 18001 Occupational Health and Safety Management Systems to ensure that we are in line with country specific standards.
Web enabled tailored tracking systems, and customised state-of-the-art material management systems enable us to provide line-item level visibility as required.
Integrated state-of-the-art IT systems guarantee peace of mind throughout your project’s lifecycle through real time Track and Trace, online reporting and analysis, purchase order management, performance measures, exceptions management and automated progress updates, all backed by expertise you can rely on.
We aim to fully understand every customer’s business requirements and to exceed their expectations, and we measure the success of each project by our customers’ satisfaction.